top of page
MerryHomeHeadline

Frequently Asked Questions

We're always working hard to deliver the best product quality and customer service.

please take a few minutes to read before placing the order.

​

​

 

Have a question?  Contact us here:

 

Service Hotline: 852 3578 1535  |  Whatsapp + 852 9673 9738 

 

​

  • 1. How can I place the Order?
    There are two methods to place the order with us. Either to find us via Whatsapp, or direct to place the order on our website are both available to make order.
  • 2. Is there any service hotline with real person for helping me?
    Sure. Please hesitate to get in touch with us for help if you don’t clear how to manage the order on internet or any problem on your engraving idea. We are happy to help. Please call + (852) 3578 1535 | Business hours: 10:30am - 7:30pm (Monday to Friday) Sat. , Sun. and Holiday OFF.
  • 3. Can I ask for a faster delivery service?
    We need around 3- 10 days for production (depend on the products) and 1-2 day for courier delivery service. Urgent order will be completed on two days. Please note the time does not include delivery service. Hence, we would recommend our client to collect your gift at our workshop in person. Please free feel to communicate it with us directly via Whatsapp+ 852 96739738 / Hotline : +852 35781535 before placing your fast order.
Payment Methods
  • 1. How can I place the Order?
    There are two methods to place the order with us. Either to find us via Whatsapp, or direct to place the order on our website are both available to make order.
  • 2. Is there any service hotline with real person for helping me?
    Sure. Please hesitate to get in touch with us for help if you don’t clear how to manage the order on internet or any problem on your engraving idea. We are happy to help. Please call + (852) 3578 1535 | Business hours: 10:30am - 7:30pm (Monday to Friday) Sat. , Sun. and Holiday OFF.
  • 3. Can I ask for a faster delivery service?
    We need around 3- 10 days for production (depend on the products) and 1-2 day for courier delivery service. Urgent order will be completed on two days. Please note the time does not include delivery service. Hence, we would recommend our client to collect your gift at our workshop in person. Please free feel to communicate it with us directly via Whatsapp+ 852 96739738 / Hotline : +852 35781535 before placing your fast order.
  • 1. How can I place the Order?
    There are two methods to place the order with us. Either to find us via Whatsapp, or direct to place the order on our website are both available to make order.
  • 2. Is there any service hotline with real person for helping me?
    Sure. Please hesitate to get in touch with us for help if you don’t clear how to manage the order on internet or any problem on your engraving idea. We are happy to help. Please call + (852) 3578 1535 | Business hours: 10:30am - 7:30pm (Monday to Friday) Sat. , Sun. and Holiday OFF.
  • 3. Can I ask for a faster delivery service?
    We need around 3- 10 days for production (depend on the products) and 1-2 day for courier delivery service. Urgent order will be completed on two days. Please note the time does not include delivery service. Hence, we would recommend our client to collect your gift at our workshop in person. Please free feel to communicate it with us directly via Whatsapp+ 852 96739738 / Hotline : +852 35781535 before placing your fast order.
bottom of page